What Players Are Saying About Cleopatra Casino

Overall Ratings

Ratings vary quite a bit depending on the platform. Chipy.com skews more positive, while Trustpilot and LCB.org generally tell a harder story. It's worth reading across all sources before making a decision.

What Players Are Saying

"Only signed up at Cleopatra Casino because I won a free chip on another site 2 years ago ($50). The casino itself isn't bad, but I had to play on PC because it kept crashing when I tried to load it on my phone. Looks like the pages are too big as they do take a long time to load if your Wifi is slow. Mainly played classic 777 slots but ended up losing rather quickly. Was fun for a while, but not a place where I would be likely to return."

— foxemarketing, LCB.org (3.2/5)

"Played on this site, there were mixed feelings. A lot of different interesting games, but terribly incomprehensible fonts and interface. Pictures of poor quality in the bonus tab, which discourages the desire to use them a little. I liked the fast technical support."

— Sam_sam560, LCB.org (2.7/5)

"Tried them for real money + welcome bonus some time ago. Used ewallet to deposit so this part was quick and no problem I found the wagering relatively realistic and I saw the games I quite liked so gave it a try. Unfortunately did not play long as I had no luck, no cashout made."

— nashek, LCB.org (3.4/5)

"Deposited a few times at this casino. Never won much or often and had bonus problems, support issues, registration KYC all problematic. Payouts immediate problem and clearly there wasn't going to be any withdrawing here. Basically a nightmare all round. Most likely a scam for the short haul. They don't get my vote or recommendation..."

— ghostpop, LCB.org (0.4/5)

"I have been an active player at Cleopatra for years. I have rarely had any issues. However, as of now that has changed. I have been waiting for a measly $100 Euro payout for 12 days now. They say it's a technical issue on the payment provider end. I chat with them every day, and every day I get the same answer. I did post a complaint here on AskGamblers. The complaint went unanswered. My days at Cleopatra Casino are over! I would strongly advise players to STAY AWAY. The way I am being treated is criminal, in fact there is a word for it, it is called FRAUD!!!"

— Electron63, AskGamblers (1/10)

"Didn't give me an AG coin as 'This bonus isn't available in our casino.'"

— Heksuuu, AskGamblers (3/10)

"The casino is at a high level in terms of deposit and withdrawal methods, there are many slot machines, everyone will find something for themselves. It is readable. With a wide selection of high

— quality games, an intuitive interface, and top-notch security, you won't have to search for long. The chat with the consultant is also at the level." — edgarbrawler, Chipy.com (5/5)

"Cleopatra Casino presents a problematic risk-reward profile that makes it difficult to recommend to most players."

— BlackjackInfo.com, BlackjackInfo.com

Pros

Based on the reviews collected, players do highlight some genuine positives worth noting:

• Game variety — Several reviewers mention a wide range of slot machines and games, with at least one player noting "everyone will find something for themselves."
• Fast live chat support — More than one user references responsive chat support, with one reviewer specifically calling it a standout feature.
• eWallet deposits work well — At least one player found eWallet deposits to be quick and trouble-free, which is a practical plus for Australian users who favour this payment method.
• Wagering requirements rated as realistic — One reviewer described the wagering conditions as "relatively realistic," which tends to be a common pain point at other casinos.
• Good game quality on desktop — Players who stuck to PC generally found the experience acceptable, with one noting the casino "isn't bad" overall when used on a proper browser.

Cons

The negatives are harder to ignore, and they come up repeatedly across different platforms and review sources:

• Serious withdrawal problems — This is the biggest recurring issue. One long-time player waited 12 days for a €100 payout with no resolution, while another described payouts as an "immediate problem." Delayed or refused withdrawals are a major red flag.
• Mobile performance is poor — At least one reviewer had to abandon mobile play entirely due to crashes, with slow load times also flagged as a likely culprit for players on slower connections.
• Clunky interface and unclear bonuses — The bonus tab in particular draws criticism for low-quality images and an interface that players find difficult to navigate. Fonts and general readability also come in for complaints.
• KYC and bonus issues — One reviewer flagged problems across registration, KYC verification, and bonus claims all at once — suggesting the onboarding process can be frustrating.
• Unanswered complaints — A formal complaint posted on AskGamblers went without a response from the casino, which suggests player disputes may not be handled properly or in good faith.

Summary

Player sentiment around Cleopatra Casino is generally more negative than positive when you look across the range of platforms. The game selection and live chat responsiveness get a nod from some users, but withdrawal delays, mobile performance issues, and unresolved complaints are concerns that come up too often to dismiss. Australian players should weigh these red flags carefully — particularly around withdrawals — before depositing real money here.